Privacy and Policy

1. Introduction & Scope

At Syntor IT, accessible from erpfest.zone, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Syntor IT and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in erpfest.zone. This policy is not applicable to any information collected offline or via channels other than this website.

2. Information We Collect & Tracking Technologies

We use various diagnostic and analysis tools to help optimize user interactions, improve system accessibility, and refine our services. Specifically, our system deploys the following third-party tracking services:

• Google Analytics: We use Google Analytics to monitor and analyze web traffic, helping us compile reports on user trends, pages visited, and browser specifications to improve our platform’s user experience.
• Google Tag Manager: Enables us to deploy and manage script tags seamlessly across the website to keep track of dynamic interactions.
• Microsoft Clarity: We utilize Microsoft Clarity to record behavioral metrics (such as heatmaps, session replays, and scroll patterns) to diagnose usability issues and optimize navigation pathways.
• Advertising & Marketing Pixels: We indirectly employ advertising pixel integrations (including social network measurement scripts such as Facebook Pixel) to measure the effectiveness of our marketing campaigns, build retargeting audiences, and customize promotion campaigns based on user preferences.

3. Cookies and Web Beacons

Like any other website, Syntor IT uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

5. Security of Information

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.